The implications of summative usability test

Groups related to this event

Centre for Health Informatics
Centre for Health Systems and Safety Research
Centre for Healthcare Resilience and Implementation Science

Event date

Thursday, 17 September 2015

Associate Professor Anne Miller today presented a very informative presentation on "The implications of summative usability test results required for US Meaningful Use Certification for Australian Clients".

Abstract

In the United States, health services re-imbursement through Medicare and Medicaid depends on the use of Electronic Health Records that have been certified against Meaningful Use quality criteria. For the first time, Meaningful Use 2 required certification of EHR usability. Previously Certification was limited to the provision of specified functions, whether they could be used by their intended users or not. Because EHRs used by Australian providers are sourced through United States vendors, Australian institutions have opportunities to benefit from MU quality requirements. Improved usability is one of these potential benefits. The certification results for major EHRs are publically available through the ONC website.

This seminar presents results from MU2 Usability testing of a well-established in-house developed EHR and a commercial off-the-shelf application to illustrate how usability tests are conducted, the results that can be derived from usability testing and their implications for use in the Australian context.

Speaker Profile

Dr Miller is an Associate Professor who has recently joined the AIHI from Vanderbilt University Medical Center, Nashville TN where she was the Associate Director of the Information Design and Usability group within the Center for Research and Innovation in Systems Safety. Dr Miller has two decades of experience in the design and implementation of information technology and user-centred and user experience approaches in service industries and in healthcare where she has served as a researcher, consultant and lecturer. Dr Miller is a former nurse and is familiar with the language and culture of healthcare environments and contexts of care. She has published papers that make significant contributions to theory and methods related to distributed cognition, the continuity and coordination of care and resilient performance in health care. She has also published papers related to clinical information systems design and to the understanding of complex, adaptive healthcare delivery processes and technologies.

Date: 17 September 2015

Time: 12pm – 1pm

Venue: Level 1, Seminar Room, 75 Talavera Road, Macquarie University

Chairperson: Professor Johanna Westbrook