Loan, fine or lost book query

  1. Macquarie University
  2. About
  3. Facilities
  4. Library
  5. About us
  6. Contact us
  7. Loan, fine or lost book query

Enquire and provide feedback

If you have a question about your loan, need to appeal a fine, or have lost a book from the Library, contact us as soon as you can by using this form.

Note: the following are not acceptable reasons for appealing a fine:

  • lack of knowledge of loan regulations – see borrowing conditions
  • lack of knowledge of your responsibilities
  • failing to note due dates
  • failing to receive notices or inattention to notices.

If you wish to speak to Library staff regarding your query, contact the Library on:

We will respond to your query within three business days.